Game Day Information

Tickets for Griffins games can be easily purchased in multiple ways. If you prefer in-person transactions, you can visit The Zone, the Griffins team store, conveniently located on the west (Ottawa Street) side of Van Andel Arena. Open Tue-Sat from 11 a.m.-4 p.m., The Zone not only sells single-game Griffins tickets but also provides assistance with season ticket member paper ticket exchanges, FLEX vouchers, and Reading Goal redemptions.

If you have any other ticketing needs or prefer to inquire over the phone, please contact the Griffins office at 616.774.4585 ext. 1. Alternatively, you can visit the Griffins Box Office, which is open on game nights only, starting 90 minutes before the game's start time. The Griffins Box Office is located inside the Van Andel Arena lobby.

Van Andel Arena has adopted a No Bag Policy, permitting no bags, backpacks, or purses, other than those required for medical or parenting needs, into the venue. 

The following is a partial list of items that are prohibited at all Van Andel Arena events.

Bags (Small clutches no larger than 4.5" x 6.5" x 2" and bags for medical & parenting needs will be permitted)

Outside Food and Beverage.

Cameras: flash/professional photography; some events will prohibit the use of all cameras. Selfie Sticks, Tripods/Monopods. Recording Devices.
Laser Pointers, Alcohol, Illegal Drugs, Noise Making Devices, Fireworks, Flashlights, Skateboards, Rollerblades, Beach Balls, Cans or Bottles. Any item that could pose a safety hazard or restrict the enjoyment of another guest.

In the event that prohibited items are revealed during a search, the guest will be permitted to return the item to their vehicle, or the item will be confiscated or disposed of properly. Van Andel Arena will not check-in or safeguard any personal belongings or items of any type.

Guest Services is located behind Section 104 if you are in need of customer service throughout the game.

The Zone is located on the first floor of the arena, however, on game days, a majority of merchandise is sold behind Section 106.

Fans 18 and older can play the Griffins 50/50 Raffle. Tickets can be purchased from walking sales associates or at the kiosk behind Section 102.

First Game Station available behind Section 122 if it is your first game with us.

Ticket Central, located at the top of the main staircase, assists in season ticket purchases.

7PM Games

Doors Open: 6:00pm

Warmups: 6:30pm

Puck Drop: 7:00pm

4PM Games

Doors Open: 3:00pm

Warmups: 3:30pm

Puck Drop: 4:00pm

Get the latest scores, stats, highlights, and player interviews with the Griffins app. Download the app to stream games and get live scoring updates right on your phone.

A limited number of premium giveaways will be issued to fans entering Van Andel Arena for certain games during the season. Click here for our complete promotional schedule!

Unfortunately, we cannot hold giveaway items for anyone unless you are a Full Season ticket holder. If you are interested in becoming a Full Season ticket member and receiving the Guaranteed Giveaway perk, visit Ticket Central on gamedays located at the top of the main staircase or visit our member page here.