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Calder Cup Champions -'13 '17

Official site of the Grand Rapids Griffins

Exchange/Refund Request Form

GAME POSTPONED

SATURDAY, APRIL 10 VS. ROCKFORD ICEHOGS
TUESDAY, APRIL 13 VS. CHICAGO WOLVES
THURSDAY, APRIL 15 VS. CHICAGO WOLVES
These games have been postponed. As of this time, all tickets will be valid for the new game dates, respectively. The changes will automatically reflect in your AXS account so you do not have to exchange your tickets. If you have a non-digital version of tickets, your tickets with the old date will work for the rescheduled one so please hang on to them.

You do not have to do anything if you choose to keep your tickets.

NEW GAME DATES

  • All tickets for the scheduled Saturday, April 10 game will be valid for Monday, May 3 at 7 PM.
  • All tickets for the scheduled Tuesday, April 13 game will be valid for Thursday, April 15 at 7 PM.
  • All tickets for the scheduled Thursday, April 15 game will be valid for Thursday, April 29 at 7 PM.


EXCHANGE FOR ANOTHER HOME GAME

Until the deadline below for each game, you may exchange your tickets for another home game. On the EXCHANGE REQUEST FORM below you may choose to EXCHANGE your tickets. All tickets on your order will be exchanged and you will receive seats as close to your original seats as possible for the new game date of your choice in April or May, based on availability. These tickets will show on your AXS account within 3 to 5 business days.

REFUNDS

If you would rather receive a refund, please fill out the REFUND REQUEST FORM below. Provide all information that matches your ticket order (full name, email address, and phone number). All tickets on your order will be refunded. Partial refunds will not be allowed. Your request will be processed within 48 hours of submission. It may take up to 10 business days for funds to return to your account via the original method of payment. By requesting a full refund, you forfeit all tickets purchased for the rescheduled game date and will have to purchase again if tickets are available. Please include your order confirmation number with your request to expedite locating your order. If you have multiple order confirmation numbers, please include them on the same form.

REFUND/EXCHANGE REQUEST DEADLINE

  • April 13 Refund Request Deadline: Tuesday, April 13 at 5 PM ET.
  • April 10 Refund Request Deadline: Monday, April 19 at 5 PM ET.
  • April 15 Refund Request Deadline: Thursday, April 22 at 5 PM ET.

QUESTIONS?
If you have questions about your tickets, please email us at griff@griffinshockey.com or contact your Griffins representative. You may also use the web chat feature below to speak with an available representative.

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